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Privacy Policy and Information Collection

Last Updated: 1 November 2023

1. Introduction

Thank you for using the COCOLILI mobile application ("App"), which is owned and operated by Bishota Concepts Limited ("we," "us," or "our"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our App.

2. Information We Collect

We may collect the following types of information from users of our App:

Personal Information: This may include your name, email address, shipping address, and payment information when making a purchase.

Usage Information: We may collect data on how you use the App, such as pages visited, products viewed, and your interactions within the App.

Device Information: Information about your device, such as its type, operating system, and unique identifiers.

Location Information: If you grant us access, we may collect your device's geolocation data for location-based services.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and personalize our services to you.

To process orders and purchases, including order fulfillment and shipping.

To send you updates, promotions, and newsletters with your consent.

To monitor and improve our App, user experience, and customer service.

To comply with legal requirements and protect our rights.

4. Information Sharing

We may share your information with third parties, such as service providers, payment processors, and shipping companies, as necessary for the operation of the App and to fulfill your requests. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure.

6. Your Choices

You have the right to access, correct, or delete your personal information. You may also unsubscribe from our marketing communications at any time.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted in the App, and the revised Privacy Policy will be effective as of the "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at info@cocoliliafrica.com.